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2019 Sustainability Report

Health and Safety

The most important PPG value is the health and safety of all employees, every day.

Health and Safety

PPG is committed to operating safe and healthful workplaces.

A key PPG value is to ensure our employees and contractors return home safely each day by:

  • Engaging with them to improve our operating practices around the world;
  • Investing in a safe work environment; and
  • Running our business with sound operating practices.

Our environment, health and safety (EHS) policy and standards define our expectations, and we implement programs and initiatives to reduce health and safety risks in our operations. To ensure progress against our goal of zero injuries, we strive to achieve an improvement of at least 5% per year in our injury and illness rate.

We had zero fatalities in 2019. Our injury and illness rate of 0.30 was 15.4% above prior year due to increased slip, trip, fall and ergonomic incidents as well as an increase in injuries in our field services group.

In 2019, we expanded our data collection systems to track contactor injury and illness data. In 2019, the PPG injury and illness rate for contractors was 0.04.

Health and Safety Management

We implement our EHS policy at all locations using our EHS management system, which we developed in accordance with Coatings Care, Responsible Care and ISO standards. Globally, the system covers all people, including contractors, who work at PPG-owned and operated facilities, as well as PPG employees working in third-party facilities.

Our 12 EHS elements form the cornerstone of the management system and contain underlying principles and defined expectations.

Our EHS management system requires all of our locations to complete risk assessments, including job safety analyses, process hazard analyses and chemical risk assessments. These assessments must be conducted by competent personnel, including experts outside of PPG when appropriate. We evaluate compliance with these requirements through assigned self-assessment checklists as well as oversight audits conducted as part of our Corporate Compliance Assurance Program.

In 2019, we evaluated our EHS management system’s alignment with the ISO 45001 occupational health and safety management standard. A third-party registrar certified our Stowmarket, United Kingdom, and Saultain, France, locations to the standard during the year.  We are evaluating an ISO14001/45001 integrated global certificate, which would cover more than 50 sites on our global ISO14001 certificate.

As part of our EHS management system, each of our locations has an active EHS leadership team. This team provides direction and guidance for implementing the elements of the EHS management system, as well as other PPG and legal requirements. Our EHS management system also requires that employees at all levels of the organization actively participate in the implementation of the EHS management system and be engaged in the EHS process. We use site-based scorecards and site assessments and audits to ensure full implementation of the EHS management system.

We continued developing standardized procedures for life-critical operations in 2019. Our EHS data system includes a suite of modules to streamline the collection, tracking and dissemination of this critical information. 

We track injuries and illnesses against our internal standard and U.S. Occupational Safety and Health Administration requirements. In 2019, we also began tracking against the ASTM E2920-19 record keeping standard, which allows us to easily benchmark our performance against other companies. While our rate is fairly low compared to the majority of our benchmarked companies, we do have opportunity for improvement.

Our global EHS alert system allows us to quickly convey learnings from incidents and near misses to all locations and, when appropriate, take specific actions to mitigate similar potential risks in their operations. We also use the system to share learnings from other companies that relate to our business. We issued 33 global EHS alerts in 2019.

Initiatives

Historically, motor vehicle accidents are one of our highest-severity injury risks. We offer safe driver training and education programs to ensure our operations in every country have the tools and resources to manage this safety risk. All company vehicles have excellent crash ratings, and we invest in advanced safety features like collision-avoidance systems and backup cameras.

Following a 2018 pilot, we implemented a dashcam requirement for our Architectural Coatings business in the U.S. and Canada in 2019. The pilot confirmed that dashcams can improve driver behavior and reduce the risk of vehicular incidents, and we anticipate expanding the requirement to other businesses and regions.

Strains and sprains are another leading type of injury among our employees. Our focus on ergonomics includes ergonomics training, monthly knowledge sharing and our annual PPG ERGO CUP® competition, which recognizes initiatives that minimize or eliminate ergonomic risks within our operations. Top entries go on to compete in the Ergo Cup competition presented by the Institute of Industrial and System Engineers. Our coating services plant in Huber Heights, Ohio, received the 15th PPG Ergo Cup award in 2019 for the creation of a pneumatic lift-assist device.

Slips, trips and falls are another major source of injuries. To address the increase in 2019, we developed a focused prevention strategy that requires each location to create a slip, trip and fall prevention focus team with a designated champion who is identified on the site’s standardized EHS scorecard. Each focus team is expected to identify and track site-specific actions targeting a favorable impact.

As part of this prevention strategy, we also launched the global Heads Up campaign. The goal is to eliminate distracted walking, especially walking while using a mobile device.

Safety 365, which is our safety awareness and communications initiative, continued to empower our people to be safe and speak up if they see something that could be made safer. The program centers around a monthly safety theme that is supplemented with weekly tips. In 2019, we refreshed our guidance to supervisors on how to communicate the tips in their daily operations.

We continued to implement human and organizational performance (HOP) at our locations during 2019, including our first sites in Asia and Europe. At year’s end, 18 sites were using the HOP to teach employees how to predict, prevent and manage errors that could result in injury. To help reach our goal of HOP in use at all sites by 2025, we trained seven internal consultants to help drive implementation.

To increase leadership engagement and dialogue about our health and safety efforts, our leaders are asked to ensure 20 measures are in place when visiting a site. These include traditional items like clearly marked emergency exits, proper use of personal protective equipment and appropriate machine guarding. Other checklist items are safety awareness communications and use of the standardized EHS management system site scorecard.

In 2019, we rolled out an updated site scorecard that includes both leading and lagging EHS indicators. Each site also must use a risk prioritization tool annually to rank 80 EHS aspects and incorporate the top five into the year’s scorecard.

Our global EHS Advisory Council brings together talented young EHS professionals for development and engagement opportunities with their peers from around the world. In 2019, council members executed a detailed action plan to drive the completion of two projects – creating a standard EHS/product stewardship approach for acquisitions and integrations and streamlining and improving the reliability of our raw materials safety data sheets. Our Global EHS Lead Team requested the two projects to establish sustainable processes.

Global Health and Safety Performance

Employees and Supervised Workers

 

Fatalities
Number   Rate

PPG Injury and Illness Rate

Total Recordable Incident Rate

Lost Workday Rate

Occupational Disease Rate

2015

0

0

0.31

1.41

0.91

 

2016

0

0

0.31

1.47

0.98

0.07

2017

0

0

0.29

1.26

0.90

0.05

2018

1

0.0019

0.26

1.25

0.85

0.09

2019

0

0

0.30

1.29

0.47

0.15

The fatality rate is the number of fatalities multiplied by 200,000 and divided by the number of work hours. A PPG injury and illness (I&I) is defined as an injury or illness that is significant enough that it is unlikely to go unreported, regardless of the reporting culture in the region or site. PPG I&Is include fatalities, fractures, surgeries, hospitalizations, 30 or more days of lost work and other similar criteria. The PPG I&I rate is the number of injuries and illnesses that meet this definition multiplied by 200,000 and divided by the number of work hours. Total recordable incident rate is the number of Occupational Safety and Health Administration (OSHA) recordable injuries multiplied by 200,000 and divided by the number of work hours. Lost workday rate is the number of injuries and illness that resulted in days away from work or restricted activity multiplied by 200,000 and divided by the number of work hours. Occupational disease rate is the number of illnesses multiplied by 200,000 and divided by the number of work hours. A new data management system enabled a more comprehensive collection of occupational disease data beginning in 2016.

2019 Health and Safety Performance by Region

Employees and Supervised Workers

 

Fatalities

PPG Injury and Illness Rate

Total Recordable Incident Rate

Lost Workday Rate

Occupational Disease Rate

Asia Pacific

0

0.11

0.70

1.87

0.12

Europe, Middle East and Africa

0

0.15

1.18

2.19

0.03

Latin America

0

0.11

0.72

0.65

0.02

North America

0

0.32

2.12

4.60

0.30

Global

0

0.30

1.29

0.47

0.15

2019 Contractor Health and Safety Performance

 

Fatalities

PPG Injury and Illness Rate

Total Recordable Incident Rate

Lost Workday Rate

Occupational Disease Rate

Asia Pacific

0

0.00

0.31

0.00

0.00

Europe, Middle East and Africa

0

0.00

1.53

0.13

0.13

Latin America

0

0.00

2.62

0.00

0.00

North America

0

0.16

1.30

0.00

0.00

Global

0

0.04

1.41

0.04

0.04

Industrial Hygiene

We protect the health of our employees and supervised workers through our comprehensive industrial hygiene program, which has been in place for more than 50 years. The program centers on the anticipation, recognition, evaluation and control of long-term (chronic) and acute occupational health risks.

We employ credentialed toxicologists and industrial hygienists to oversee all aspects of our global program, and we continually improve it as knowledge of potential hazards and risk-control processes evolve.

We use formal processes to identify potential occupational health hazards by reviewing and analyzing information provided by suppliers of raw materials used in our manufacturing processes, as well as publicly available scientific literature. We also regularly review changes to published exposure limits from suppliers, governmental bodies and organizations, such as the American Conference of Governmental Hygienists, to determine the basis for assessing exposure to chemical substances. We use exposure-limit changes and risk assessments of process tasks to define annual exposure monitoring plans for each manufacturing location. 

Our manufacturing facilities are required to assess exposures to a defined list of substances and tasks where potential health risks are presented. We evaluate the results of these assessments to identify the need for improvements in manufacturing processes, facilities, training, personal protective equipment and medical surveillance.

We also work to eliminate substances of concern from our products and processes. Additional information can be found in the Product Stewardship section.

Our internal laboratory for analyzing air exposure samples is accredited by the American Industrial Hygiene Association (AIHA). We also use contract laboratories accredited by AIHA or applicable national governmental bodies. We maintain our exposure measurement results in a centralized data management system used by our operations teams globally. This system tracks our compliance with the annual sampling plan, results relative to applicable exposure limits and implementation of any corrective actions necessary to reduce exposures.

Process Safety

Elements of process safety management are incorporated into our global EHS Management System. This approach provides a consistent set of requirements to all facilities globally in addition to any applicable regulatory requirements. The result is continuous improvement in safety, environmental performance and operational effectiveness. Our approach also benefits newly acquired facilities by allowing them to more quickly reach performance expectations.

In 2019, we had 0.20 tier one and 0.11 tier two process safety incidents per one million hours worked. We contained all of these incidents onsite without damage to the environment, and no permanent injuries were sustained. Per our process, we thoroughly investigated each incident to determine root cause and ensure corrective actions were applied systemically and sustainably.  

More than 75% of the 2019 incidents were primarily caused by procedural factors, which we  resolved by revising work methods, standardizing procedures and training all involved employees. Nearly a quarter of the incidents resulted from equipment design or condition, which required redesigning processes, modifying maintenance methods or working with suppliers to improve equipment. 

We further analyzed the incidents to identify common causes across businesses, such as whether they occurred while moving materials by truck, transferring materials by pipe or performing maintenance tasks. We used this data to develop improved methods and training to enhance and track performance. Our use of HOP is also improving the interface between people and equipment to eliminate errors and other obstacles to effective performance

2019 Process Safety Performance

Per Million Hours Worked

Number of Tier One Incidents

Tier One Incidents per Million Hours Worked

Process Safety Total Incident Rate

Process Safety Incident Severity Rate

23

0.20

0.04

0.02

Process safety total incident rate is the number of incidents multiplied by 200,000 and divided by the total annual hours worked by employees, contractors and subcontractors. Process safety incident severity rate is the total severity score for all process safety incidents multiplied by 200,000 and divided by the total annual hours worked by employees, contractors and subcontractors.

2019 Process Safety Incidents

Type of Event

Root Cause

Corrective Actions

Tier Level

Chemical splash with injury

Inadequate procedure

Contained; procedures revised

1

Chemical splash with injury

Inadequate procedure

Contained; procedures revised

1

Chemical splash with injury

Equipment design

Contained; equipment revised

1

Chemical splash with injury

Equipment design

Contained; equipment revised

1

Chemical splash with injury

Inadequate procedure

Contained; procedures revised

2

Flash fire with property damage

Inadequate procedure

Procedures and equipment revised

1

Spill during manufacturing process

Inadequate procedure

Contained; procedures revised

2

Spill during manufacturing process

Inadequate procedure

Contained; procedures revised

2

Spill during manufacturing process

Inadequate procedure

Contained; procedures revised

2

Spill during movement of containers

Inadequate procedure

Contained; procedures revised

2

Spill during manufacturing process

Inadequate procedure

Contained; procedures revised

2

Spill during movement of containers

Mechanical failure of storage rack

Contained; inspected all storage racks

2

Spill during movement of containers

Inadequate procedure

Contained; procedures revised

1

Spill during movement of containers

Inadequate procedure

Contained; procedures revised

1

Spill during manufacturing process

Defective container

Contained; worked with supplier to improve containers

2

Spill during movement of containers

Human error

Contained; HOP (procedure)

1

Spill during movement of containers

Inadequate procedure

Contained; procedures revised

1

Spill during manufacturing process

Inadequate procedure

Contained; procedures revised

1

Spill during manufacturing process

Human error

Contained; HOP (procedure)

1

Spill during manufacturing process

Inadequate procedure

Contained; procedures revised

1

Spill during manufacturing process

Inadequate procedure

Contained; procedures revised

1

Spill during manufacturing process

Inadequate procedure

Contained; procedures revised

2

Spill during manufacturing process

Inadequate procedure

Contained; procedures revised

2

Spill during manufacturing process

Inadequate procedure

Contained; procedures revised

1

Spill during manufacturing process

Gasket failure

Contained; changed gasket type

1

Spill during movement of containers

Human error

Contained; HOP (procedure)

1

Spill during manufacturing process

Inadequate procedure

Contained; procedures revised

1

Spill during manufacturing process

Human error

Contained; HOP (procedure)

1

Spill during manufacturing process

Valve failure

Contained; replaced valve

1

Spill during manufacturing process

Human error

Contained; HOP (procedure)

2

Spill during movement of containers

Human error

Contained; HOP (procedure)

1

Spill during manufacturing process

Sight glass failure

Contained; changed design of piping system

2

Spill during maintenance activity

Human error

Contained; HOP (procedure)

2

Spill during manufacturing process

Human error

Contained; HOP (procedure)

1

Spill during maintenance activity

Human error

Contained; HOP (labels, locks, procedure)

1

Spill during manufacturing process

Pipe corrosion

Contained; repaired pipe

1

As defined by the Center for Chemical Process Safety (CCPS), a process safety event is an event that is potentially catastrophic, i.e., an event involving the release/loss of containment of hazardous materials that can result in large-scale health and environmental consequences. Tier 1 process safety events represent the loss of primary containment events of greater consequence. Tier 2 process safety events are of lesser consequence.

Customer Health and Safety

Our commitment to health and safety extends to our customers.

Our products are not only manufactured safely in our facilities, but also transported, used and disposed of safely by our customers. Safe use and disposal instructions and safety data sheets are available for all products. Our product stewardship and technical experts are also available to provide one-on-one consultation on safe product use and disposal.

Taking the weight off 

Nearly a fourth of employees at our Coating Services plant in Huber Heights, Ohio, manually handled 50-pound (23-kilogram) wheel hubs during their daily shift. In 2019, that weight was lifted off their hands.

Following a plantwide analysis of manual lifting of heavy parts, the site’s production supervisor engineered a lift-assist device that completely eliminates manual handling of the wheel hubs. Pneumatically powered, the device can lift multiple products and is operated with a simple push of a button.

In 2018, three reportable injuries were due to manual lifting of the wheel hubs. Since the lift-assist device was installed, the location has had zero reported injuries performing the same task. The initiative earned the 15th annual PPG Ergo Cup.

Taking the weight off
On a course for lab safety

On a course for lab safety

Laboratory safety is an essential part of PPG’s science and technology culture and one that we are proud to share with students who will carry their safety knowledge into a wide range of chemistry-related careers.

Our researchers and health and safety professionals contributed to an innovative chemical laboratory safety course developed at the University of Pittsburgh. The primary innovation is that in addition to teaching about safety, the course involves students in designing materials that are used to strengthen the safety culture in the university's laboratories. The university credits the course as the catalyst behind a growing safety culture.

In 2019, the course’s development team was honored with a national award from the American Chemical Society Division of Chemical Health and Safety.

Competition lifts safety, skills

Each year, forklift drivers at our Automotive OEM coatings plant in Wuhu, China, get to have some fun while brushing up on their safety and driving skills.

The plant’s Forklift Skills Competition comprises written and practical components. The written exam, which accounts for 40% of each driver’s total score, measures knowledge of environment, health and safety issues, forklift operation and barcode usage. The practical component, which accounts for 60%, includes the actual driving of a forklift around barriers and the lifting of up to six tiers of pallets.

Six competitors received recognition at the 2019 event.

Competition lifts safety, skills
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